F A Q

 

I ordered a print copy of your magazine before the issue was released and I still don't have it now that the issue is out. Where is it?

We work very hard to ensure our print copy is perfect before we ship it to you. Unfortunately, print and digital magazines require different specs to be produced. When the digital issue is released, the print copy may take extra time to be completed. Please be patient! We are a small (very small) team and we are working our hardest to have this completed for you in a timely fashion. If you have received an email with tracking information and you still do not have your order, please contact us immediately.

Why didn't you post my digital submission? Should I submit it again?

We receive a high volume of submissions for digital features. Even though we don't respond to every email, we assure you it was received and we will let you know if we would like to move forward.

Why wasn't I published in the latest issue? Should I submit my work again?

We receive an even higher volume of print submissions than digital submissions. We simply cannot include every editorial we receive in the latest issue, as the magazine would be hundreds of pages long. We hold on to unpublished submissions for consideration, and we will contact you if we think it may fit in a future issue.

There are also a number of other reasons why your work may not have been published. Were all of your submission forms signed by the deadline? Did you send the proper sized files?

I was in the magazine. Can I have a free copy?

We are, first and foremost, a digital magazine. At this time, we do not give out any free physical copies of the magazine. We only print the magazine to order as they are very expensive to create. We hope one day to be able to print in bulk and share the magazine with our contributors, but that is not possible at this time.

 

For general questions/concerns, please fill out the form below.

Any submissions to the magazine made through the form on this page will be discarded.

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